Legal

Terms of Use

Last updated: October 2026

These Terms of Use govern your use of the KettleBerry website and any order you place through it. By using the site or placing an order, you agree to these terms.

Accounts

You are responsible for the accuracy of the information on your account and for keeping your password secure. Tell us promptly if you believe your account has been used without your permission.

Orders, prices and payment

All prices are shown in the currency displayed on the site and include applicable taxes unless stated otherwise. Shipping costs are shown at checkout. We may correct pricing errors and may decline or cancel an order where an item is unavailable or where we suspect fraud; if we cancel, we will refund any amount you have paid.

Goods and availability

We describe our products as accurately as we can. Natural products such as coffee may vary slightly in appearance, roast and flavour. Availability is not guaranteed and items may sell out.

Returns and cancellations

Returns, cancellations and refunds are handled under our Returns and Cancellation policy.

Intellectual property

The content on this site, including text, images, logos and the KettleBerry name, is owned by us or our licensors and may not be used without our permission.

Acceptable use

You agree not to misuse the site, including by attempting to access it without authorisation, interfering with its operation, or using it to break the law or infringe the rights of others.

Third-party services

The site is operated on a third-party commerce and hosting platform and may link to other services. We are not responsible for the content or practices of third parties.

Disclaimers and liability

The site is provided on an "as is" basis and we do not promise uninterrupted or error-free service. Nothing in these terms excludes or limits any liability that cannot be excluded or limited by law. To the extent permitted by law, our total liability in connection with an order is limited to the amount you paid for it.

Governing law

These terms are governed by the laws of [governing jurisdiction], and the courts of [governing jurisdiction] have exclusive jurisdiction over any dispute, without affecting any rights you may have under mandatory local consumer law.